Demand Letter Kenya- All You Need to Know

A demand letter serves as a formal notice compelling the addressee to fulfill a legal obligation within a specific timeframe and as per outlined terms. In Kenya this letter serves to offer the recipient an opportunity to fulfill the legal obligation before resorting to court proceedings. Its purpose includes informing the opposing party of an impending claim, with the intention of encouraging both parties to avoid unnecessary litigation and additional costs. Non-compliance with the demand outlined in the claim may result in the party being unable to claim costs in the subsequent suit. According to Order 3 Rule 2 of the Civil Procedure Code, the demand letter should be signed by an Advocate, ensuring the validity of its content and purpose.

Contents of a Demand Letter:

  • Clearly stated date and recipient’s contact information.
  • A clear declaration of the authority to act for the claimant.
  • A concise summary of the matter in question.
  • A specific demand for relief.
  • A designated deadline by which the matter must be resolved.
  • A delineation of the consequences should the recipient fail to adhere to the demands of the claim.


When initiating legal proceedings, the person filing becomes the Plaintiff or applicant, while those served become Defendants, according to Order 1 Rule 1 of the Civil Procedure Rules. All parties with a right to relief related to the same act, transaction, or series of acts can be joined as Plaintiffs or Defendants, with the recognition of common questions of law or fact that may arise. The representation of minors or infants in legal matters involves specific provisions, requiring the next of kin to act on their behalf, ensuring the protection of their interests and the proper conduct of the proceedings.

Action or Application?

Determining whether to proceed via action or application can be a crucial decision in legal proceedings. Action proceedings involve the presentation of facts and evidence verbally in court, while application proceedings rely on affidavits reviewed by a judge before court arguments. Factors such as the anticipation of a material dispute of facts influence the choice of the proceeding method.

Approaching the Court:

Legal proceedings are formally initiated through a complaint presented to the Court. Every pleading in civil litigation should contain detailed information on the circumstances giving rise to the alleged liability. The object of the pleading is to define the dispute before the Court for determination. Pleadings should provide a concise summary of the material facts relied upon for the claim or defense without delving into the evidence. Various pleadings, including the Plaint, Originating Summons, Notice of Motion, Chamber Summons, and Petition, can be employed by parties to approach the Court, each serving specific legal purposes in the initiation of proceedings.

It is imperative to adhere to legal requirements and procedural guidelines when engaging in legal disputes to ensure the validity and efficacy of legal claims and defenses.

Cost of demand letter in Kenya

For those who are curious about the cost of a demand letter in Kenya ranges from Ksh 3,000 to as much as ksh. 15,000 depending on the nature of the demand and the law firm you are visiting.

Demand letter for payment in Kenya

the most common demand letters in Kenya are those seeking payment. Those in business can get a reliable lawyer to draft a demand letter to ensure payment.

What is a response to demand letter Kenya

A response to a demand letter in Kenya should be handled with careful consideration and in accordance with legal protocols. Typically, the response should address the concerns raised in the demand letter and provide a clear stance on the issues presented. Here is a general guide on how to craft a response to a demand letter in Kenya:

  1. Acknowledgment of Receipt: Begin the response by acknowledging the receipt of the demand letter and express appreciation for the communication.
  2. Clear Position Statement: Clearly articulate your position in relation to the claims made in the demand letter. Provide a comprehensive explanation of any disagreement with the claims and highlight any legal or factual inaccuracies, if applicable.
  3. Legal Basis and Evidence: Provide a detailed legal basis for your position, citing relevant statutes, case law, or contractual provisions that support your stance. Include any evidence or documentation that substantiates your position.
  4. Counterclaims or Mitigating Factors: If you have counterclaims or mitigating factors that need to be addressed, outline them clearly and concisely in your response. Provide any necessary supporting documentation for these claims.
  5. Proposed Resolution: Suggest a proposed resolution to the issues raised in the demand letter. This may involve offering a compromise, proposing alternative terms, or outlining steps to resolve the dispute amicably without the need for litigation.
  6. Timeline for Response: Specify a reasonable timeframe within which you expect a response or resolution to the matters discussed in the letter. Ensure that the timeline aligns with legal requirements and practical considerations.
  7. Professional Tone: Maintain a professional and respectful tone throughout the response. Avoid using language that may escalate tensions or lead to further disputes.
  8. Legal Consultation: It is advisable to seek legal advice or consult with a qualified legal professional before drafting and sending the response to ensure that it complies with legal requirements and adequately addresses the issues raised.
  9. Documentation and Proof of Delivery: Keep records of all communication and ensure that the response is delivered in a manner that provides proof of delivery, such as through registered mail or email with read receipts.
  10. Follow-Up and Further Communication: Be prepared for further communication or negotiation following the response. Ensure that you are responsive to any additional queries or requests for information that may arise from the other party.

Responding to a demand letter requires careful attention to detail and a thorough understanding of the legal implications of the issues at hand. It is essential to handle the response professionally and diligently to safeguard your interests and ensure a fair and just resolution to any disputes.

Margaret Muthiii

Legal expert in Family Law including Divorce, Custody and Succession, Business Premises and Rent Tribunal, Corporate law, Mediation and Arbitration.

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